Customer Service in France is mostly faceless, people less and at most times hopeless.
At most times the numbers you dial for customer service are toll numbers and you might pay up to a Euro plus per minute to interact with a machine. following instruction to type this and that to reach to the final destination.
So be careful when calling customer service numbers. The most advisable thing to do is avail the internet facility or email support for your customer service scenarios if you are not pushed for an immediate solution.
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